Five Star Takeout

Boost Your Reviews with Every Takeout

Elevate the takeout experience and turn satisfied customers into positive reviews.

How It Works

Turning Satisfied Diners into Raving Reviews

1. Seamless Permission

  • "With a simple question during the order, "Can we text you information about your order" we initiate a journey from a satisfied diner to a positive review. Consent to communicate is the first step towards a five-star experience."

2. Order Details Entry

  • "Enter the diner’s details and let our system handle the rest. From order timing to preparation updates, we keep the lines of communication open and engaging."

3. Proactive Updates

  • "Our timely texts serve not just as reminders but as tokens of your restaurant’s commitment to customer satisfaction, setting the stage for a positive review."

4. Customized Follow-ups

  • "Whether it’s a heads-up that their meal is almost ready or a gentle delay notice, these touches add to a personalized dining experience outside your doors."

5. Direct Feedback and Review Prompt

  • "Post-meal, we don’t just ask for feedback; we guide satisfied customers to share their experience online. For those who might not rate us five stars, we offer a direct channel to address their concerns, turning potential negatives into positives."

Drive Reviews

Cultivating Positive Online Presence

  • Automated Prompts: Make it effortless for happy customers to leave a review with a direct link to your Google profile.
  • Immediate Feedback Loop: Address any less-than-stellar experiences directly, improving service and preventing negative reviews.
  • Enhanced Engagement: Personalized messages show you care, making customers more inclined to share their positive experiences.

FAQs

Q: How does this increase my reviews?
A: By engaging customers through thoughtful, timely updates and directly asking for their feedback, we make it easy and appealing for them to leave a review.

Q: What if a customer has negative feedback?
A: Our system offers them a direct line to voice their concerns to you, allowing you to address issues before they turn to public reviews.

Q: Is it hard to integrate with my current system?
A: Integration is smooth and straightforward, designed to complement your existing processes with minimal setup.

Q: How do i get verbal consent from my customer to send text messages?
A: When the customer calls up ask "Can i text you information about your order?"

Q: How do i get written consent from my customer to send text messages?
A: Add a check box to your website. This way the customer can check the box requesting to receive text message information about their take out order.